Clive terms of use

Last updated 9 November 2026

These terms are between you and Corundum Software Pty Ltd (ABN 32 700 922 069) ("Corundum"). By signing in to Clive you agree to them.

1. What Clive is

Clive helps you run your business by answering from what you have told him, from your own Google account if you connect it, and from the web. He is in pilot: features change, and he may be unavailable at times.

2. Your account

Clive is for the business named when your access was set up. Keep your email account secure, since sign-in codes go to it. Tell us at support@corundum.com.au if you think someone else has signed in.

3. Answers can be wrong

Clive is built on AI models, and AI can make mistakes. An answer marked W came from a web search and is not from your record. Check anything you act on with money or law against its source, which Clive links. Clive does not give legal, tax or financial advice.

4. You stay in charge

Clive puts things up for you; you decide. An email goes out only when you tap Send, and a reminder only when you add it to your calendar. You are responsible for what you send and do.

5. What is yours

Your record, your interview, and everything Clive makes for you are yours. Your record is plain files you can read with any tool, and we transfer it to you on request, during the pilot or after it ends. We use your information only as the privacy policy says.

6. What is ours

Clive, his software, his prompts and the Clive name and marks belong to Corundum. You may not copy, resell or reverse-engineer them.

7. Fair use

Don't use Clive to break the law, to send spam, to harm others, or to try to reach anyone else's data. We may limit use that puts the service at risk.

8. Fees

Clive is free during the pilot. Clive's plans are Clive Core, Clive Plus and Clive Pro. We tell you what each costs and includes at least 30 days before any charge applies to you, and nothing is charged unless you choose a plan or hold a workshop seat (section 9). Tools from the Clive Store are licensed separately, on the terms shown when you add one.

9. Workshop seats

A seat at the Clive workshop on Saturday 13 February 2027, on the Gold Coast, is held by a deposit of A$500 plus GST (A$550 in total). The balance, A$2,000 plus GST (A$2,200), is invoiced on 11 January 2027 and due by 29 January 2027. Every seat includes six months of Clive from the workshop day.

The workshop runs if six seats are taken by 11 December 2026. If they aren't, or if we move or cancel the day for any other reason, you choose between the new date, Saturday 15 May 2027, and a full refund of everything you've paid.

You can ask for a full refund of your deposit, for any reason, by emailing support@corundum.com.au by 15 January 2027. After that date the deposit isn't refunded, but you can pass your seat to another business owner or move it to the May day.

When you pay the deposit, Stripe keeps your card so that your Clive plan can begin when your six included months end without signing up again. We never charge the balance to it: you pay the balance from its invoice. Your plan begins on the day your included months end, at the price we publish at least 30 days before the first charge, unless you cancel before then. We email you seven days before the first charge, and you can cancel at any time before it.

Payments are taken by Stripe. Your card details go to Stripe, never to us. Prices are in Australian dollars, and every tax invoice shows the GST.

10. Ending

You can stop using Clive at any time and ask for your record and for deletion. We may end access with 30 days' notice, or at once for a breach of section 7. Sections 5, 6 and 11 continue after the end.

11. Liability

Nothing in these terms excludes rights you have under the Australian Consumer Law that cannot be excluded. Otherwise, to the extent the law allows, Clive is provided as is, and Corundum's total liability is limited to the greater of the fees you paid in the 12 months before the claim and A$100.

12. Changes and law

We tell you in Clive before a change to these terms takes effect. These terms are governed by the law of Queensland, Australia.